Shipping and handling charges may apply except where prohibited by applicable law. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. (c) such Shipper issues a tracking number for the shipment to Bond Touch of the defective Product within the applicable Warranty Period.įor valid Warranty Returns that are not found to be subject to any exclusion or limitation (as described below), Bond Touch will, at its option and to the extent permitted by law, either: (i) repair the Product at no charge, using new or refurbished replacement parts (ii) or replace the Product with a new or refurbished Product.
(b) the defective Product is placed for shipment to Bond Touch with a Shipper and (a) a return authorisation request is received by Bond Touch indicating that the return is a Warranty Return
If such a defect arises, all of the following must occur prior to Bond Touch’s acceptance of a return of a defective Product for warranty service (a “Warranty Return”):
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(e) such Shipper issues a tracking number for the shipment to Bond Touch of the Product within the No-Questions-Asked Return Period.įor valid No-Questions-Asked Returns, Bond Touch will refund the purchase price for the Product.īond Touch will not accept any Product for a No-Questions-Asked Return beyond the No-Questions-Asked Return Period or that does not otherwise comply with the above terms.Bond Touch reserves the right to return a Product to you in its sole discretion for any No-Questions-Asked Return that does not comply with the above terms.īy your shipment of a Product to Bond Touch for a No-Questions-Asked Return, you agree that Bond Touch may contact you if necessary to obtain further information regarding the Product.īond Touch warrants to the original purchaser that Products shall be free from defects in materials and workmanship under normal use (the “Limited Product Warranty”) for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Product in the EEA, the warranty period is two (2) years from the date of purchase (the “Warranty Period”). (d) the Product is placed for shipment to Bond Touch with the United States Postal Service, DPD, DHL, or any other delivery service authorised and designated by Bond Touch in its sole discretion from time to time (each of which is a “Shipper”) and (c) the Product has not been used in any way (b) the Product is returned to Bond Touch with all of its original packaging unopened and with its shrinkwrap intact (a) a return authorisation request is received by Bond Touch indicating that the return is a No-Questions-Asked Return You may return any Product to Bond Touch for any reason whatsoever regardless of the Product’s condition (a “No-Questions-Asked Return”) within fourteen (14) calendar days from the date the item is received (the “No-Questions-Asked Return Period”) if all of the following occurs: Bond Touch will reject any return of a Product that is not either a No-Questions-Asked Return or a Warranty Return and reserves the right to return such Product to you in its sole discretion. Bond Touch reserves the right to treat a return of a Product as either a No-Questions-Asked Return or a Warranty Return in its sole discretion based on the Product’s condition upon receipt thereof.
Returns of a Product by you to Bond Touch may be either (a) No-Questions-Asked Returns (defined below), or (b) Warranty Returns (defined below) but cannot be both. Your order number is included on your order confirmation email.īond Touch Return Policy has two categories of returns: (a) No-Questions-Asked Returns and (b) Warranty Returns. Please keep in mind, when requesting any sort of return or replacement, we kindly ask you to provide us with your order number or any sort of shipping or contact information relevant to the order in question.
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